Members are able to reserve a ball machine (subject to availability) on the Pin Point app or through the member portal on our website at $10/hour. Ball machine usage will count towards your complimentary court reservation time each day.

Standard guest rates for ball machines are $20/hour on top of the court fee.

There is no fee for cancellation of a membership.

You can cancel your plan at any time prior to each billing cycle, and your membership will remain active until the end of that billing cycle. We will not offer refunds for the remaining part of the billing cycle after you cancel.

Each member, whether an individual or each person in a family membership, is entitled to 2 full hours of complimentary court reservation each day subject to availability. You will be able to reserve courts 5 days in advance.

If you and another member play on the same court reservation for two hours, you have each used your two hours of complimentary reserved court time.

All members are welcome to continue playing on open play courts, as unlimited open play is included for all members.

In the instance that there are courts still available when your reservation ends and you'd like to extend it, please come to the front desk and request additional time. We can extend a reservation one hour at a time, pending availability.

We not generally accept membership holds.

Please reach out to our team via info@pinpointraleigh.com for extenuating circumstances to request a membership hold.